Frequently Asked Questions (FAQ)
1. What is AMS Club?
AMS Club is a participation-based loyalty programme owned and managed by Astro Media Sales. Exclusively designed for professionals in advertising and marketing industry, members can share knowledge with peers and earn points, or better known as points.
By performing activities listed under the programme, points are redeemable by the Members for Rewards from AMS Club. The Rewards will be sent via postal delivery.
2. How does it work?
Users can sign up online on the AMS Club website, participate in the activities listed under the programme to collect points and use the collected points to redeem Rewards.
3. How do I become a member?
Click here to sign up.
4. Am I eligible for membership?
Only professionals in the advertising and marketing industry are allowed to become a member. Employees, officers, directors, agents and representatives of AMS Club Rewards Programme, Astro employees and its affiliates are eligible for Membership. Do note Astro employees are not allowed to redeem the rewards on AMS Club Rewards Programme. Non-professionals and those who are from other industries are not eligible for AMS Club Rewards Programme membership.
5. Do I have to pay for membership?
Membership is free of charge.
6. Is AMS Club membership open to non-Malaysians and what is the age limit?
Yes, membership is open to non-Malaysians. The minimum age requirement for membership is 18 years old and above.
7. What is points?
Points rewarded to Members when they participate in the activities listed under the programme.
8. How do I collect points?
a. Via activities performed
First-time sign up
Enjoy 200 points when you sign up for the first time. points will be automatically added upon successful sign up.
Profile update
Update your profile details at "My Account" page and get 50 points. This includes name card upload.
Subscribe to AMS Club e-newsletter
Check “Subscribe” when you join AMS Club to gain 100 points.
Friend referral
Refer a friend who is eligible for membership to join AMS Club. For each successful sign up from your friend (via your referral link), you will get 100 points.
Event attendance
Attend trade events organised by Astro Media Solutions and enjoy 200 points per event.
Birthday gift redemption
A birthday gift of an additional 200 points will be sent via email. You can only redeem these points during your birthday month. Enjoy the special gift!
b. Via social media sharing
per article
Share Article
Share AMS Club content and hashtag #AMSClub #CommunityforMarketers on your social media account.
Step 2To claim points, email URL links of shared posts to quakeclub@astro.com.my. Terms & conditions* apply.
per video
Share Video
Share AMS Club content and hashtag #AMSClub #CommunityforMarketers on your social media account.
Step 2To claim points, email URL links of shared posts to quakeclub@astro.com.my. Terms & conditions* apply.
per contest
Join AMS Social Contest
Join social contest on Quake MY (FB page) or quakeseries (IG page) and screenshot your entry.
Step 2To claim points, email screenshot of entry to quakeclub@astro.com.my. Terms & conditions* apply.
- Your social media profile must be set to public. The shared URL links that aren’t viewable or set to public will be disqualified automatically.
- All contest entry screenshots, URL links of shared articles and videos must be submitted to claim points (within 30 days from posting date).
- Each shared URL link or contest entry screenshot is entitled for ONE time claim of points. Repeated claims on the same shared URL link will not be processed.
9. Is there a limit to the number of points I can accumulate?
There is no limit, but each Member can only earn points for maximum 3 activities per day. No points will be allocated for the 4th activity and onwards performed by the Member within the day.
10. Can I have more than one account?
Each Member can only have one account.
11. How do I redeem my Rewards?
For activities under 8a:
By selecting the desired item(s) from Reward Catalogue, adding onto the cart and checking out to proceed with the redemption.
For activities under 8b:
By selecting the desired item(s) from Reward Catalogue, attach your total points collected with URL links of shared posts and redeem via email to quakeclub@astro.com.my.
12. How many items can I redeem at one go?
You can redeem a lot of items, but can only redeem once a quarter. Exception will be on your birthday month, whereby you can make a redemption regardless if you had already made a redemption in that quarter.
13. Do I have a limit of redemption?
You can only redeem once every quarter of the year. Exception will be on your birthday month, whereby you can make a redemption regardless if you already made a redemption in that quarter.
14. How long will I need to wait for the item(s) I have redeemed to arrive?
Your item(s) will arrive within 2 weeks of redemption confirmation date. Subject to eligibility and stock availability.
15. How can I contact AMS Club?
You can email us at quakeclub@astro.com.my.